First of all, welcome to Chiltern Oak, what took you so long? Actually it doesn’t matter, what matters is that you’re here now and with a bit of luck this will be the start of a wonderful, fulfilling relationship between the two of us. We'd love it if you took a couple of minutes to find out a bit more about us, who we are, why we do what we do and why we're confident you're going to love us. If you want to learn more, just pick up the phone, our guys would love to chat to you.
Who We Are
Here at Chiltern Oak we’re a family-run business based in Peterborough and we only operate online. Operating as an online-only business means that we can keep our costs to an absolute minimum and avoid overheads such as paying sales staff and renting properties. The really cool thing is we pass that benefit onto our customers by offering free delivery on absolutely everything, no risk free returns within 14 days and insanely low prices that won’t be beaten anywhere else online or on the high street.
Why Buy from Us?
So why buy from us? Well, besides the free delivery, free returns, stream of positive reviews and unbeatable prices, there’s simply no reason to go anywhere else. We’ve hand-picked our favourite oak ranges from a variety of suppliers so that not only are we able to offer something to suit both contemporary and traditional interior styles, you can be assured that you’re buying real quality. We couldn’t sleep at night if we thought you wouldn’t be 100% happy with your furniture and for that reason we’ve done all the research, we’ve done all the tests, this is the crème de la crème of Oak Furniture in the UK, a one-stop-shop. Did I mention free delivery? Another great benefit of buying online from us at Chiltern Oak is that you’re not getting chased around by commission-hungry sales people and can browse at your own pace, at your own leisure. If however you do want some expert advice, we’re just at the other end of the phone.
We use industry leading payment gateways so your payment details aren’t stored and aren’t visible to any of our staff. You can pay by PayPal or via SagePay using credit or debit card and we accept the vast majority of those. What’s more, our site is secured by Comodo SSL, a major player in online security. They’ve thoroughly vetted us as a business and we’ve passed with flying colours.
Above all else there’s one thing that’s of huge importance to both of us and that’s customer service. Offering this amazing oak furniture is great, but it’s worth nothing if we’re not as helpful as humanly possible in every aspect, from the ordering process right through to delivery. In the unlikely event that something goes wrong, just give us a call and we’ll sort it. We’ll kick some butt and replace/refund/exchange, whatever it takes to make you happy, because that’s what it’s all about at the end of the day.
So now you know the who, why and where. You also know that there are no risks thanks to our free returns policy, no delivery charges and we’ve also given you piece of mind. What are you waiting for?