Welcome

First of all, welcome to Chiltern Oak, what took you so long? Actually it doesn’t matter, what matters is that you’re here now and with a bit of luck this will be the start of a wonderful, fulfilling relationship between the two of us. We'd love it if you took a couple of minutes to find out a bit more about us, who we are, why we do what we do and why we're confident you're going to love us. If you want to learn more, just pick up the phone, our guys would love to chat to you.


Who We Are

Here at Chiltern Oak we’re a family-run business from Peterborough. An online-only business since 2014, in March 2022 we opened our first physical retail store in Irthlingborough, Northamptonshire.

Irthlingborough, a rural town on the banks of the River Nene, just a stones throw from the picturesque market town of Higham Ferrers and historic Finedon, is the perfect first location for us. It’s an area that doesn’t just aspire to rural, country living, the kind of lifestyle we have always sought to promote. It lives and breathes it.

We understand that homes are for living. From drawers that cut out the clutter, to TV units that tame wires gone wild, our furniture leaves you with more time to kick back and relax after a long walk or home cooked Sunday roast. Our ranges help elevate homes to new levels of beautiful and practical.

Why Buy From Us?

You’re in safe hands when you’re choosing Chiltern Oak. We know quality never goes out of fashion. That’s why our furniture is crafted with care from premium materials and hand-picked by specialists. We’re experts, not salespeople. That means our caring customer services team are on hand to help you find the final piece of the puzzle to your home, not a show home. Plus, we’ll deliver straight to your door, free of charge, and with no-risk returns if you change your mind.

Security

We use industry leading payment gateways so your payment details aren’t stored and aren’t visible to any of our staff. You can pay by PayPal or via SagePay using credit or debit card and we accept the vast majority of those. What’s more, our site is secured by Comodo SSL, a major player in online security. They’ve thoroughly vetted us as a business and we’ve passed with flying colours.

Customer Service

Above all else there’s one thing that’s of huge importance to both of us and that’s customer service. Offering this amazing oak furniture is great, but it’s worth nothing if we’re not as helpful as humanly possible in every aspect, from the ordering process right through to delivery. In the unlikely event that something goes wrong, just give us a call and we’ll sort it. We’ll kick some butt and replace/refund/exchange, whatever it takes to make you happy, because that’s what it’s all about at the end of the day.

So now you know the who, why and where. You also know that there are no risks thanks to our free returns policy, no delivery charges and we’ve also given you piece of mind. What are you waiting for?

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